Is the Era of Outsourcing Over?
Outsourcing: is it growing, shrinking, or transforming? In 1990, Hamel and Prahalad published an article in Harvard Business Review called The Core Competence of the Corporation. It argued that companies should outsource their non-core services, because, in the words of Jack Welch, "Your back office is someone else's front office." This article helped to usher in an [...]